Vision, Mission & Values
Vision
To create a person-centred, high quality experience for every Great Ocean Road Health consumer, every time.
Our Purpose
To provide Great Health Care to enable people to live purposeful, healthy and engaged lives.
Our Values
Genuine:
We are authentic; we do what we say we will do; we are motivated to extend ourselves in everything we do.
Respect:
We demonstrate integrity in every interaction, and we value the insights of staff, community members and our partners.
Empathy:
We listen to our staff, patient’s, resident’s and community member needs and help them on their journey to enhanced health and wellbeing.
Accountable:
We are accountable for all our actions and decisions; we deliver our strategic priorities in order to fulfil our purpose and best meet our community needs.
Teamwork:
We actively seek opportunities to work together in the spirit of collaboration.
Our People and Culture
At GORH, we are proud of our inclusive, collaborative, and community-focused culture. Our people describe us as a service where relationships matter, where everyone knows each other by name, and where kindness and professionalism go hand in hand.
We invest in our staff through ongoing education, leadership development, and career progression. Many of our team members live locally, contributing to the vibrant coastal communities they serve.
Living and Working on the Great Ocean Road
There’s something special about working where the ocean meets the Otways. From your morning coffee overlooking the surf, to finishing a day and walking on the beach, life here offers a unique mix of purpose and perspective. Joining GORH means being part of a service, and a community, that genuinely values you.
Our Commitment to Excellence
We are proud of our consistently strong People Matter Survey results, reflecting our focus on safety, teamwork, and leadership.
We are also recognised for innovation in rural health and for our commitment to sustainability, wellbeing, and continuous improvement.
Strategic Plan 2022 – 2025
Our People
Our people are confident, skilled and supported to be accountable for their role in the delivery of great care everyday.
Our Partnerships
We actively seek connections and maintain collaborative partnerships that enhance the provision of innovative, contemporary and responsive local services.
Our Leadership
Leadership, governance and performance at GORH promotes a positive culture, and ensures that service requirements are met, risks are identified and mitigated, and high quality person centered care is prioritised.